We typically respond within 1 business day
Contact Details
Email
For order inquiries, tracking, and return authorizations
Address
900 Frances Way
Richardson, TX 75081
United States
Support Hours
Monday – Friday
9:00 AM – 5:00 PM CST (excluding U.S. holidays)
Customer Care
Dedicated to making your online jewelry and watch shopping smooth, reliable, and delightful.

Our customer support team is trained across our jewelry and watch collections — from product specifications and sizing to order tracking. We treat every order with highest priority and care.

Whether you need sizing advice, return assistance, or delivery updates, feel free to reach out anytime.

Support Hours
Monday – Friday
9:00 AM – 5:00 PM CST
Saturday
Closed
Sunday
Closed

All times are Central Standard Time (CST). We are closed on U.S. federal holidays. Inquiries received outside business hours will be answered on the next business day.

Looking for Shipping & Return Info?

Our detailed policy page covers handling times, carrier details, and return requirements.

View Shipping Policy
Guaranteed Response

Prefer to write directly? Drop us an email at support@stipok.com and we will get back to you within 24 business hours.

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